Your data, respected.
In short: we collect only what we need to serve you well, we keep it secure, and we never sell it. The full detail is here.
Who we are
Artisun is a sun care brand operating in India through our website, artisunskin.com. This policy explains what personal information we collect, how we use it, and the rights you have over it. By using our website, you agree to the practices described here.
What we collect
When you place an order or create an account, we collect the details we need to serve you: your name, delivery and billing address, phone number, and email. When you browse, we also collect some technical information automatically, such as your device and how you move through our site. Your payments are handled securely by trusted providers — we never see or store your card details.
How we use it
To process and deliver orders, send tracking updates over WhatsApp and email, answer your questions, and handle cancellations or replacements. Where you've opted in, we also use your contact details to share new launches — and you can stop these any time.
Cookies
Like most websites, we use cookies to remember your preferences, keep your cart working, and understand how our site is used. You can control or disable them in your browser, though some parts of the site may not work as smoothly without them.
Who we share it with
Only the partners who help us operate — delivery, payment, and the tools that send your updates. Each receives only what they need, and is required to protect it. We never sell your personal data to anyone.
How long we keep it
Only as long as we need it — to fulfil orders, meet our legal and tax obligations, and support you as a customer. When it's no longer needed, we securely delete or anonymise it.
Your rights
You can access the information we hold about you, ask us to correct or update it, or request that we delete it. You can withdraw consent to marketing at any time. To do any of these, write to support@artisunskin.com and we'll respond promptly.
Children's privacy
Our products and website are intended for adults. We do not knowingly collect information from anyone under eighteen. If you believe a minor has shared information with us, contact us and we'll remove it.
Security
We take reasonable measures to protect your information against loss, misuse and unauthorised access. While no method of transmission over the internet is completely secure, we work to keep your data safe at every step.
Changes to this policy
We may update this policy from time to time as our business or the law evolves. When we do, we'll post the revised version here with a new date. Any privacy question, write to support@artisunskin.com.
Last updated: August 2026